Terms of Use

These Terms and Conditions set out the rules that govern use of our online casino services. They explain the relationship between us and our users, and the obligations that apply when you register, deposit, play or withdraw. By using our site you agree to comply with these terms and any specific rules shown in your account or alongside individual promotions.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that takes place under your login. Do not share passwords or allow others to access your account. We may require identity verification (photo ID, proof of address or payment documentation) before allowing withdrawals or continuing play. If you suspect unauthorised access, contact our support team immediately.

Eligibility requirements

Only persons who meet the legal age and local requirements may register. You must be at least 18 years old and resident in a permitted jurisdiction. One account per person is permitted unless we expressly agree otherwise. Providing false information, using VPNs to bypass geo‑restrictions, or attempting to register from a restricted jurisdiction may result in account closure and forfeiture of funds.

Acceptable platform use

You must not use the site for unlawful purposes or to attempt to exploit system errors or bonuses. Prohibited conduct includes collusion, automated play, multi‑accounting, chargebacks, and any behaviour intended to manipulate outcomes. We reserve the right to suspend or close accounts where we have reasonable grounds to suspect fraud, money‑laundering, or breach of these terms. Account limits, temporary holds and transaction reviews may be applied for security and compliance reasons.

General bonus and promotion rules

All promotions are subject to specific terms shown with each offer. These will set out eligibility, qualifying deposits, wagering requirements, game restrictions, maximum bet limits while a bonus is active, expiry periods and any conversion caps. We will treat any attempt to abuse promotions as a breach of these terms and may withhold or void bonuses and related winnings. Always read promotion terms before opting in.

Deposits and withdrawals

Accepted payment methods, minimum and maximum amounts and processing times are displayed in the cashier. We may require verification before processing withdrawals and we reserve the right to delay payment while checks are completed. Withdrawals will normally be returned via the original payment method where possible. Fees applied by banks or payment providers are outside our control. We may set limits on withdrawals and, where necessary, arrange staggered payments for large sums in line with our procedures.

Dispute resolution

If you have a dispute, contact our support team first so we can investigate. We will aim to resolve issues promptly and keep you informed. Where a matter cannot be resolved directly, you may be offered escalation routes or independent review where applicable. Use of our complaints procedure does not affect your statutory rights.

Updates to terms and conditions

We may amend these terms from time to time. Any material changes will be notified via your account or email and will be posted on the site. Continued use of the service after notification indicates acceptance of the revised terms. If you do not accept a change, you should close your account in accordance with the account closure process available in your account settings.