Privacy & Data Protection
This Privacy Policy explains how we collect, use and protect your personal information when you use Slimking. We take your privacy seriously and set out below the types of data we process, why we need it, how we keep it safe and the choices you have about your information.
Types of data we collect
Personal data
When you register and use our services we collect personal data such as your full name, date of birth, address, email, telephone number and payment details. We may also collect identity documents and proof of address for verification and anti-money laundering checks.
Technical data
We collect technical information including IP address, device and browser details, operating system, language settings and crash or performance data. This also covers cookies and similar tracking technologies used to provide and improve the site.
Transactional data
Transactional records include deposits, withdrawals, bets, game activity, bonuses, wins and losses. This information is used to manage your account, process payments and comply with regulatory and security obligations.
How we use your information
We use your data to create and manage your account, verify your identity, process payments, respond to enquiries and provide customer support. Data is also used to detect and prevent fraud, meet legal and regulatory responsibilities and improve site performance and security.
With your consent we may use contact details to send promotional messages and service updates. You can withdraw marketing consent at any time - details are below.
Data protection practices
We keep your information secure using industry-standard measures such as encryption in transit (TLS), access controls, and regular security reviews. Access to personal data is limited to authorised staff and third-party service providers who need it to carry out their role. We retain data only for as long as necessary to fulfil the purposes described or to meet legal obligations.
Cookies and tracking technologies
We use cookies and similar technologies to enable essential site functions, remember preferences, analyse site usage and deliver personalised content. You can manage cookie preferences through your browser settings or via the cookie controls on the site. Third-party analytics and advertising partners may also set cookies; their use is subject to their own policies.
User rights
You have the right to request access to the personal data we hold about you, ask for corrections, request erasure where appropriate, and object to or restrict processing in certain circumstances. You may also request portability of your data where applicable. To exercise these rights contact us using the details below.
Access, correction and deletion of data
To request access, correction or deletion please contact [email protected]. We will respond to verified requests as required by applicable law. We may need to retain certain information to comply with legal obligations or to resolve disputes.
Information sharing and third parties
We may share your information with payment processors, identity verification and fraud prevention providers, analytics and hosting partners, and with regulators or law enforcement where required. All third parties are contractually bound to protect your data and use it only for specified purposes.
Privacy policy updates
We may update this policy from time to time. Any material changes will be posted on the site and the updated policy will show the effective date. Please check this page regularly to stay informed about how we handle your information.